Returns/ExchangesWHAT IS YOUR RETURN POLICY? Regular Priced Merchandise: You have 14 days to return any regular priced item(s) for a refund if you're not completely satisfied with order. Clothes must be new with tags, in unworn condition without any signs of usage. Contact us at customerservice@fabrizio-gianni.com to obtain a HOW DO I MAKE AN EXCHANGE? Exchanges are processed as a new order. Since many of our items sell out quickly, the best way to make an exchange is to place a new order online for the item(s) you want, ensuring the items are still in stock. We will refund your original form of payment for the value of the returned merchandise. The return and order transactions will not post simultaneously, and will be processed as two separate transactions through your account. HOW DO I SEND BACK MY PACKAGE?
Customers can send back the return package to our address below using USPS ONLY. Customers are responsible for sending back returned items at their own expense. Fabrizio Gianni does not provide free returns. |